Tharu began with a baker whose interest in baking goes back about twenty years, and who has run her own studio for nearly ten. She and her husband both work with technology.
When they began shaping Tharu together, her years in the studio gave them the question to build around: when a customer comes back and asks for “the cake you made last time”, what should the team be able to remember?
The celebration. The design they agreed on. The details worth asking about again.
That thinking runs through the websites and the software they build together. A customer can discover a studio through a cake they love, send an enquiry while the idea is fresh, and find a team that knows her celebration when she arrives to collect it.
What “remembered” means here
Tharu remembers what your studio recorded: the celebration, the design you agreed, the dates and the notes worth raising again. It does not invent history, and where a record is incomplete it says so rather than filling the gap. A note from a past order is a prompt to ask again, not a fact to rely on.